(At Spanish service stations, “gasoil” means diesel.) But for months, Enterprise insisted that he pay up - until he contacted our advocacy team for help. It’s easy to see how his mistake could have happened. Rubin’s story highlights one of the many pitfalls of renting a car. The car rental company’s insurance doesn’t cover misfueling a car. The next day, while he and his family toured Granada’s historic Alhambra palace complex, Enterprise phoned Rubin with some bad news: He’d have to pay 1,500 euros for repairs. The minivan, it turns out, only took diesel fuel. Because when Rubin filled the tank with what he thought was gasoline a few days later, the engine sputtered to a stop. Something must have gotten lost in translation.
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